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30-DAY MONEY BACK GUARANTEE
Frequently Asked Questions
Orders are processed within 1–3 business days. This includes order verification, quality checks, and packaging.
Yes! We ship to most countries. Shipping times vary depending on your location.
Estimated shipping times:
United States: 5–8 business days
Canada & UK: 10–15 business days
Europe & Australia: 11–15 business days
Other international locations: 10–25+ business days
Please note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.
Shipping costs are calculated at checkout based on your location and order weight. Some items or promotions may include free shipping.
In most cases, we require a physical address. Some carriers may not deliver to PO Boxes or certain remote locations. If this happens, we’ll contact you to arrange another solution.
Yes! Once your order ships, you’ll get a tracking number by email. Tracking updates may take 1–3 days to appear. For international orders, tracking may pause while your package clears customs.
Most orders arrive within the estimated timeframe. However, delays can happen due to customs, high shipping volumes, or weather. If your order is significantly delayed, reach out to us and we’ll make it right.
We’ll gladly send a replacement or issue a refund if your item arrives damaged, defective, or incorrect. Please contact us with a photo or video of the issue so we can help quickly.
If your package is confirmed lost in transit, we’ll replace or refund your order. If tracking shows your order was delivered but you did not receive it, please contact us so we can investigate with the carrier.
You can reach us anytime at [Your Support Email]. We’re here to support you every step of the way.